Shipping policy

Shipping Information:

  • Shipping Information

    U.S. Orders (including Hawaii, Puerto Rico, and Alaska):

    Orders typically ship within 1–3 business days (Monday to Friday) from the purchase date. Orders placed after 1 PM Eastern Standard Time on Fridays will aim to ship by the following Monday.

    Shipping Options:

    • Standard Shipping — $9.95 (Free on orders over $200)
    • Express Shipping — $29.00

    We utilize trusted shipping partners including USPS First Class and UPS.

    International Orders:

    International shipping rates and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the recipient.

    Order Tracking:

    Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

    Questions?

    Contact our Concierge Team at concierge@annazuckerman.com or call us at (855) 617-8999.

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Frequently Asked Questions

What is Diamond Coated Crystalline?

All AZ stones, whether clear or color, are Diamond Coated Crystalline stones. Our pieces are created using a unique lab process that creates stones that rival the look of real diamonds but at a fraction of the price! The DCC process allows us to create the kind of clarity, quality, and intricate detail found only in the best grade of genuine diamonds.
Our color process creates richly saturated dimensional tones that radiate and sparkle like genuine gemstones. 

Is there a product warranty?

Yes, we offer a 30 Day Limited Warranty from the date of purchase. Please see the Warranty tab on our website for details.

Shipping Details

Complimentary UPS Ground shipping on orders over $200 within the continental US.
Standard UPS Ground shipping: $10 | Express shipping: $29.
Each piece is carefully prepared and shipped from Boca Raton, FL within 1–3 business days.
Orders placed after 1 PM ET on Friday will ship the following week.

How do your sales and promotions work?

We occasionally offer sales and promotions on our online retail store at www.annazuckerman.com. These sales, promotions and prices are specific to our online retail store and not applicable or transferrable to our flagship stores in Boca Raton or Aspen or to other third party retailers. We also occasionally offer sales and promotion at our flagship stores as well. As with our policy regarding online sales and promotions, any in-store sale or promotion is limited to our store in Mizner Park and/or Aspen and is not applicable or transferrable to our online retail store. Any products purchased during a promotion or using a promotion code (including any gift with purchase) are exchange only. Please note the terms and conditions regarding our merchandise sold during sales or in connection with any promotions we may offer.Please note that any specialty items, tiaras, headbands, altered items, gift cards or special orders are final sale.

Do international orders include customs and import taxes?

International orders may be subject to customs duties and taxes. These are the responsibility of the recipient and are not included in the final price.